Feature Requests and Development Time Frame Policies
Chris Plapp December 28 2015 01:18 PM
We receive a lot of great feedback, suggestions and wishes from customers of all shapes and sizes.
Unfortunately, this means we are unable to provide a response or time frame to each feature request. However, we do read all of the feedback and suggestions sent to us, and prioritize feature requests based on a number of factors.
We want to be transparent about the way we handle feature requests, so we have outlined how we handle feature requests below.
Feature requests in general
Making a feature request
We regularly review feature requests and suggestions made by our customers.
Tracking feature requests
What goes in, what stays out
We take into account a number of factors when deciding which feature requests to implement. This is a combination of feedback from our customers, experts, our own market research, the availability of our own team and resources and how the feature fits in with our long-term product plans and strategy.