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How Views Are Counted
Steven Brown June 07 2017 12:47 PM

A view is counted every time a title or segment is played. If a full video is watched, a view is counted for the title and each individual segment. These views are then rolled up to the title level total.

AN IMPORTANT NOTE ABOUT USAGE DATA:

We have identified a possible error with video usage stats in April and May in which some accounts may see an unusually large increase in views.  We are working to quickly identify the problem and fix the data.  We request that you do not use or download usage reports until we have issued a correction.  We apologize for the error and are working to rectify it as fast as possible.

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